Styled Text with Link TECHNEST
Styled Text with Link TECHNEST

Hotline: +8801621026030

Refund & Return Policy

At Tech Nest, we value your satisfaction and strive to provide you with high-quality products across all categories. Please read our refund, return, and warranty policy carefully before making a purchase.

1. Change of Mind / Not Needed

  • We do not accept returns or refunds if you no longer need the product or have changed your mind after purchase.
  • Please review product details carefully before placing your order.

2. Size & Measurement

  • All item measurements are clearly mentioned in the product description.
  • Orders placed without considering the measurements are not eligible for return.
  • However, we can arrange an exchange for a different size or model of equal value (subject to stock availability).
  • Exchange delivery charges (both ways) must be paid by the customer.

3. Quality Defects

  • If you receive an item with a manufacturing defect or damage, we offer an exchange or full refund within 3–7 business days of delivery.
  • The product must be unused and returned with its original packaging.
  • We will cover the return shipping cost for defective items.

4. Warranty Claims

  • If the item has a warranty, we will exchange it with a new one within 7–10 working days.
  • To claim warranty, customers must provide proof of purchase such as delivery slip, courier SMS, or order confirmation SMS.
  • Warranty claims require proper video/images of the defective item. The product must have its original packaging and be in unworn, undamaged condition.

5. Non-Returnable Items

  • Gift items and pre-order items cannot be returned or exchanged.
  • Customized products are also non-returnable.

6. Return & Exchange Process

  1. Contact our Customer Service via our Facebook page within 48 hours of receiving your order.
  2. Provide your order number, photos/videos of the product, and a brief description of the issue.
  3. Our team will verify your claim and guide you through the return, exchange, or warranty process.

7. Important Notes

  • Items must be in original condition, unused, and with all packaging intact.
  • We reserve the right to refuse returns if the product is found to be used, damaged by the customer, or without original packaging.
  • Refunds will be issued to the original payment method within 7–10 working days after approval.

Tech Nest is committed to maintaining the highest quality standards for all our products. We appreciate your understanding and cooperation in following these policies.